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"This just may be the coolest gift ever" - FORBES

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Payment & Checkout

Payment & Checkout

I never received any acknowledgement of my order!

Several emails are always sent to your email address automatically.The first acknowledges receipt of your order. The second sends you an electronic copy of your certificate which you can print or view online. If you have ordered one of our physical products, such as a luxury gift pack, you will receive an email notifying you of dispatch and providing a tracking number.Many email systems are set up to protect you from unsolicited emails and they may see our emails as “Spam”.So long as you have provided a valid email address, we can always resend these emails.

If you want to know how much your order will cost in your currency of the country you are shipping your order to, please note that the currency will automatically update at checkout, as soon as you select the country you are shipping to.

Here are some steps you can try to resolve the problem: Use another bank card: Sometimes our customers in France experience payment problems due to local banking restrictions. Trying another bank card may help. Private Browser Window: Occasionally, browser settings or cookies may interfere with the checkout process. Please try to make the purchase in a private browser window (incognito mode). Alternative payment methods: We support several payment methods. Have you tried using both PayPal and Shopify payment options? We hope these solutions will help you complete your purchase. If you are still experiencing problems, please let us know and we will investigate further.